Legal
Effective Date: 1 July 2026
These Terms & Conditions ("Terms") govern your use of the Regulate Health website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our website or purchasing any products.
This website is owned and operated by Formee Nutrition Ltd, trading as Regulate Health (“Regulate Health” "Regulate", "we", "us" or "our").
Company Number: 16522000
Registered Office:
60 Tottenham Court RoadWebsite: www.regulatehealth.co.uk
We may update these Terms from time to time to reflect changes to our products, services or legal obligations. The latest version will always be published on our website and will apply to all orders placed after the revised Terms come into effect.
To purchase products from our website, you must be at least 18 years of age.
By placing an order, you confirm that:
We reserve the right to refuse or cancel any order where we reasonably believe these conditions have not been met or where fraudulent or unauthorised activity is suspected.
Regulate Health products are food supplements designed to support a healthy lifestyle. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.
Our products should always be used in accordance with the instructions provided on the product packaging or our website.
Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle.
If you are pregnant, breastfeeding, taking medication, have a medical condition, or are under the care of a healthcare professional, you should consult your doctor or another suitably qualified healthcare professional before using our products.
Our products are intended for adults aged 18 years and over unless otherwise stated.
Keep all supplements out of the reach of young children.
While we formulate our products using carefully selected ingredients and, where appropriate, reference published scientific research, individual responses may vary. We do not guarantee that every customer will experience the same results.
We make every reasonable effort to ensure that the information provided on our website, including product descriptions, ingredient lists, nutritional information, directions for use and pricing, is accurate and up to date.
Product images are for illustrative purposes only and packaging may vary slightly.
Information relating to nutrition, health or scientific research is provided for general educational purposes only and should not be interpreted as medical advice.
Where we refer to published scientific research or clinical studies, this relates to the ingredients used within our products and should not be interpreted as a guarantee of individual results.
We reserve the right to correct any errors, inaccuracies or omissions relating to product information, pricing or availability without prior notice.
When you place an order through our website, you are making an offer to purchase products from Regulate Health.
After placing your order you will receive an acknowledgement email confirming that we have received it. This does not mean your order has been accepted.
A legally binding contract is formed only when your order has been accepted and dispatched.
We reserve the right to refuse or cancel any order where payment cannot be authorised, stock is unavailable, a pricing or description error has occurred, fraudulent activity is suspected or products are being purchased for resale without our prior agreement.
If we cancel your order after payment has been taken, we will refund you in full using your original payment method.
It is your responsibility to ensure your billing details, delivery address and contact information are accurate. We cannot accept responsibility for delays or failed deliveries caused by incorrect information provided at checkout.
All prices displayed on our website are shown in Pounds Sterling (£) and include VAT where applicable.
Delivery charges, where applicable, will be displayed during checkout before you complete your purchase.
We reserve the right to change our prices at any time. Changes will not affect orders already accepted.
If we discover a pricing error after you have placed an order, we will contact you and give you the option to proceed at the correct price or cancel your order for a full refund.
Promotional offers, discount codes and special promotions are subject to their own terms and conditions and may be withdrawn or amended at any time.
All prices displayed on our Website are shown in Pounds Sterling (£ GBP) and include VAT where applicable.
We accept payment using the payment methods displayed at checkout.
Payment must be received in full before your order is processed and dispatched.
We reserve the right to refuse or cancel any order where:
If we cancel an order after payment has been taken, a full refund will be issued using the original payment method.
Certain products may be available as recurring subscription purchases. By placing a subscription order you authorise us to automatically charge your selected payment method at the frequency chosen during checkout until your subscription is cancelled. Subscription customers receive:
There is no minimum subscription term and you may cancel your subscription at any time before your next billing date. Subscription prices are those displayed at the time of purchase. If we need to change subscription pricing in the future, we will provide reasonable notice before any changes take effect.
Full details regarding subscription management, billing, cancellation and renewals can be found in our separate Subscription Policy, which forms part of these Terms.
We aim to dispatch all orders promptly using trusted delivery partners. Estimated delivery times are provided for guidance only and are not guaranteed. Delivery delays may occasionally occur due to circumstances outside our reasonable control, including:
Risk in the goods passes to you upon delivery.
Ownership of the goods transfers once payment has been received in full.
Further information regarding shipping methods, delivery costs, estimated delivery times and international shipping can be found in our Shipping Policy.
Your statutory consumer rights are not affected by these Terms.
If you wish to return an item, please follow the process outlined within our Returns Policy.
Due to food safety and hygiene requirements, opened food supplements cannot normally be returned unless:
Refunds will be processed using the original payment method once the returned goods have been inspected and approved.
Full details regarding eligibility, return windows, damaged goods and refund processing can be found within our Returns Policy.
You agree to use our Website only for lawful purposes.
You must not:
We reserve the right to suspend or restrict access where these Terms are breached.
All content available on this Website is owned by or licensed to Formee Nutrition Ltd unless otherwise stated. This includes but is not limited to:
You may view and print content for your personal, non-commercial use only. You must not reproduce, distribute, modify, republish or commercially exploit any content without our prior written permission. Unauthorised use may constitute an infringement of intellectual property rights.
Where customers submit reviews, testimonials or other content through our Website or social media platforms, they agree that:
By submitting content, you grant Formee Nutrition Ltd a non-exclusive, royalty-free licence to reproduce, display and publish that content for marketing, promotional and customer information purposes.
We reserve the right to remove or decline to publish content that we reasonably believe:
Customer reviews represent individual experiences and should not be interpreted as guarantees of results. Food supplements affect individuals differently, and outcomes will vary from person to person.
We may update these Terms from time to time to reflect changes in our business, products, legal obligations or operational practices. The latest version will always be available on our Website. Continued use of the Website following any updates constitutes acceptance of the revised Terms.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
To the fullest extent permitted by law, Formee Nutrition Ltd shall not be liable for any indirect, incidental or consequential loss arising from the use of our Website or Products. Our total liability in connection with any order shall not exceed the amount paid for the relevant Product.
We shall not be responsible for delays or failure to perform our obligations where caused by events beyond our reasonable control, including but not limited to:
If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If we choose not to enforce any provision of these Terms, this shall not prevent us from enforcing that provision or any other provision at a later date.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. If you are a consumer, you may also have the benefit of any mandatory provisions of the laws of the part of the United Kingdom in which you reside. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.
If you have any questions regarding these Terms, you can contact us at:
Formee Nutrition Ltd
Email: support@regulatehealth.co.uk